Frequently Asked Questions
Answers to General Questions About Our Replacement Windows and Doors
Have a question about our products or services? We've put together some of our most frequently asked questions to help you find the information you need. As a family-run business with over 25 years of experience, we pride ourselves on honesty, quality and excellent customer service. If you can't find the answer you're looking for, please don't hesitate to contact us or visit our Ipswich showroom.
Read Our Frequently Asked Questions
What types of doors do you offer?
We offer a wide selection of high-quality doors to suit any home. Our range includes durable composite doors, modern aluminium doors, classic UPVC front doors, secure UPVC back doors, elegant patio doors and stunning aluminium bifold doors.
I need a new front door. What are my options?
Choosing a new front door can transform the look of your home. We specialise in both composite and UPVC options, available in a vast range of colours and styles. Our team can help you find the perfect fit for your property's character and your security needs.
Is a full door replacement necessary, or can you just replace the panel?
We assess each situation individually. While sometimes a panel can be replaced, a complete door replacement often provides better long-term value, improved security and enhanced energy efficiency. We can advise on the best solution for you.
Do you provide new window installation?
Yes, we are experts in new window installation. We offer a variety of styles, including casement, sash, and tilt-and-turn windows in both UPVC and aluminium frames to boost your home's energy efficiency and aesthetic appeal.
When should I consider replacement windows?
You should consider replacement windows if your current ones are draughty, showing condensation between the panes, difficult to open or close, or no longer provide adequate security. Upgrading can also significantly lower your energy bills.
Do you build conservatories from scratch?
Yes, as experienced conservatory builders, we manage the entire process from design to completion. We work with you to create a bespoke space that perfectly complements your home and lifestyle.
What does a conservatory installation involve?
A typical conservatory installation includes laying the foundations, constructing the base and walls, fitting the frames, windows and doors and finally, installing the roof. We handle every step to ensure a seamless and professional build.
My conservatory is too hot in summer and too cold in winter. Can you help?
This is a very common problem. We specialise in conservatory roof replacement services. A popular solution is a warm roof installation, which provides excellent insulation, turning your conservatory into a comfortable, usable room all year round.
What is a Skypod installation?
A Skypod is a stylish pitched skylight that adds height and volume to a flat-roofed space, flooding it with natural light. A Skypod installation is a fantastic way to brighten up an extension, orangery, or even a garage conversion.
Can I see your products before I buy?
Yes, we have a large showroom in Martlesham Heath where you can view our extensive range of windows, doors, and conservatories. Our experts will be on hand to answer any questions and help you make the right choice for your home.






